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Review on M-TOOLS by Mark Morrow

Revainrating 4 out of 5

Excellent Customer Support & Highly Customizable

M-Tools is one of the best logistics system. It provides the most robust and comprehensive solution for all your mobility and logistics, supply chain and transport needs. The customer support team is very efficient at finding ways to solve and fix issues that occur. The dashboard is easy to use and very effective. I would like to have an app that I can access in my phone as opposed to having to log into a computer to access my dashboard. M-Tools has been extremely beneficial. I have been using M-tools for 6 years now and I have definitely seen a huge improvement in my logistics experience and in my business' profit margin. We use M-tools to solve a number of problems. Among them is our warehouse logistics which has reduced our downtime and reduced the number of returns received. We have been using MTools for our fleet management and dispatch solutions for over 2 years now. They are extremely responsive to customer needs and always very helpful in finding ways to improve their service. Their support team is also great! There is nothing I dislike about them so far. It's been a pleasure working with them. The only thing that I can think of is maybe the price could be better. But we use them for our fleet management and dispatch software. So it's not like this is a huge issue.

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Pros
  • I like the customer support and the software that M tools provides
Cons
  • I think their price is a huge issue for most business

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