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M-TOOLS Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
B2B Marketplace Platforms, Ride Sharing

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Description of M-TOOLS

M-TOOLS is the developer-first technology platform for building, launching and scaling new mobility and logistics services: Kickstart innovative taxi, ride-hailing and pooling services, operate station-based and free-floating sharing and superpower highly efficient delivery services. M-TOOLS provides all the technology you need, from mobile apps and dashboards to telematics and APIs. Modular components minimise development time and offer maximum flexibility to transform and scale your business.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Easy solution provided through great tools

It's best in terms of ease with which a third party can integrate into it as well as having very powerful features that lets one connect across platforms seamlessly without much problems at all. It is highly customizable so I was able to build what exactly my client wanted within its capabilities. There is no better product like this in the market right now but if you think about how complex the process should be then you might end up going back to something simpler such as Uber or Lyft. We are

Pros
  • Easy setups
  • Very versatile tools available from here.
  • Great security system
  • Lots o f great tech support team
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

Easy to navigate, user friendly system

The platform we use to track our fleet vehicles and manage them across different geographies. It has a strong back end team who are always willing to assist with any technical hurdles that arise.The customer support team can be slow to respond but do get back to you when they have the answers to solve your problem. Not enough integration points into their software to link in with other systems that I work with. Integrations with cloud accounting software and data analytics platforms. Benefits…

Pros
  • The system is easy to use and the customer support is great
Cons
  • I dislike that the system doesn't have a lot of integration points with other software that I use

Revainrating 4 out of 5

Excellent Customer Support & Highly Customizable

M-Tools is one of the best logistics system. It provides the most robust and comprehensive solution for all your mobility and logistics, supply chain and transport needs. The customer support team is very efficient at finding ways to solve and fix issues that occur. The dashboard is easy to use and very effective. I would like to have an app that I can access in my phone as opposed to having to log into a computer to access my dashboard. M-Tools has been extremely beneficial. I have been using…

Pros
  • I like the customer support and the software that M tools provides
Cons
  • I think their price is a huge issue for most business

Revainrating 5 out of 5

A few minor annoyances and glitches, overall ok

We used mtools in my previous employer as we were providing transportation service using our own fleet of vehicles (Taxi). The UI was quite good but I dislike that it takes so long before they make changes after being reported by customers/users or if there are any mistakes made with their app like incorrect address etc; sometimes its very frustrating waiting when trying resolve an issue where things have been taken down too soon without giving enough notice! Also some bugs can be hard to…

Pros
  • Easy way for drivers, dispatchers &amp management staffs.
  • Great customer support team,
  • User friendly interface&nbsp
Cons
  • There are troubles