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Ukraine, Kiev
1 Level
774 Review
53 Karma

Review on DISEN by Lawrence George

Revainrating 3 out of 5

More like DIS-appointing, in this case,

My experience as a product manager has exposed me to a significant number of online stores, and I'm sorry to say that DISEN does not make the mark. Their prices are nothing to write home about, but their collection of tools and products is lacking in comparison to what they offer, and their website is simple to navigate. In addition, their customer service is subpar, with representatives who are unhelpful and reaction times that are painfully slow. Also, let's not forget about their hidden shipping fees, which can rapidly add up, leaving customers with the impression that they have been taken advantage of. Overall, DISEN is more appropriately described as being DISappointing. As a manager of products, I cannot in good conscience recommend this business to anyone looking for home improvement instruments and supplies of a superior standard. There are significantly better alternatives available that compete with one another in terms of inventory, pricing, and customer service.

Pros
  • Exceptional customer support
Cons
  • Support is painfully slow.