When I opened the box, the first thing I noticed was that the cord was dangling inside the box, as if someone had unwrapped it and accidentally put it back. Elements are missing, like this flat spatula that looks like a thing. I unfolded the light board and immediately noticed that it was flimsy and cheap. Also, the support is gone! It very much looks like someone returned it and just sent it back to another unsuspecting buyer. I can't contact anyone to get a replacement board and spatula. The only thing I can do is return the whole thing. I wanted this board for all the good stuff that comes with it and if I buy it separately it costs a lot more. There aren't other kits that come with this many tools, but what good are they if I'm stuck with a crappy device that's falling apart? Not happy at all.
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