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Review on E-bike KUGOO V1 7.5ah Black by Wiktor Ambroziak ᠌

Revainrating 1 out of 5

The product is of poor quality, I do not advise.

If you are looking for a quality product and feedback, I would not recommend purchasing from this person under any circumstances. The item gave off the appearance of being brand new, however it was riddled with flaws on the inside, such as the following: The headlight does not function, and it is also totally discharged on the second of the four diodes. (37%~) During the first week, after I had already got the products, I made the decision to deal with this problem by communicating directly with the seller. On their official website (kugoo-drive), there are two phone numbers that do not operate. They provided me with an additional number to call in Ya. Market's customer care department, and I was successful in reaching him three times. 1 phone call: I explained the scenario, they listened to me, and they assured me that they will resolve the issue and call me back. 2 call: (It has been more than a day since the last time) I tell again. People will tell you things like, "It's unusual that they didn't call you back. I'll give it some thought and give you a call back in an hour. Call number three: (it has been more than three days since the initial call) I tell you, and the response is that we will call you back in five minutes. The result of this is that I have never been called back. I take the items back to the marketplace itself and return them: I've been phoning support for a few days now. 222022 should assign a courier for 252022 (the courier does not pick up the goods because, according to him, he will not fit in his car). Spoiler: useless. I re-issue a refund to myself through the market application, and they respond right away by assigning a courier for 10.29. arrived and made off with the items. I assumed the vendor would deliver the item the same day because they are only 20 to 30 kilometers away from me. As a direct consequence of this, they did not bring it to the warehouse until 08:20:22. 092022 customer support transmits the following message to the vendor: The product was shipped to the service center to be examined for further ten days as part of the diagnostic process. In the end, I have been sitting here for the past half month without any money or any things. I estimate that it will take at least a month to complete. In addition to this, I get the distinct impression that I will not obtain the things or the money. The vendor is not scrupulous as a matter of principle, and the question is whether or not the marketplace has any responsibility for the "sellers" it hosts. See you again in 10 days. I'll write anything the vendor has in mind for the description.

Cons
  • . To provide a quick summary, I was not included in the activities. A few more specifics: the vendor will not issue a refund despite the fact that the product was flawed. A little more than a month had passed since I had returned the goods before the seller sent them back to me. Even after we fixed the headlight, the battery still dies when it reaches 37% capacity. The marketplace has absolved itself of responsibility, but the seller is unconcerned about it.