I had this coffee maker once and loved it. Then the pan cracked and I replaced it with a Mr Coffee of the same size that looks strikingly similar. It made bad coffee but I used it until the thing holding the spring block broke and I gave up and ordered Jura again. It makes good coffee and when I use a French or Italian roast I get a pretty strong cup. It's cute, takes up little counter space, and is perfect for my little family. One thing I learned the first time around was that if you wash the jug in the dishwasher, the white markings on the mugs will wear off very quickly. So I wash the basket in the dishwasher and the pot by hand and everything is fine. If you fill it up to the 5 cup mark, you are more likely to find coffee grounds in both the pot and the coffee maker. Limit yourself to 4 cups and you'll be fine
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