I like how easy it was for me as an admin user to get started using this CRM product, all my users had access within minutes of purchase! Sometimes there are updates or changes needed but they give us time in advance so we can plan ahead accordingly. Nothing really! This has been one our best products yet from JotForm by far. There's nothing about this software which makes me dislike anything at all (except maybe getting more support!). Great customer service and helpful team overall who work hard towards making sure everything runs smoothly without any complaints coming up. We're able to easily make sales proposals, send out emails when someone subscribes etc with ease now without having to go through multiple other programs/apps. With this program being such a great option, many people have adopted its use among their businesses. It provides amazing benefits because everyone is always kept.