They came in and did a site assessment, and reviewed our policies and processes. They were very thorough and were able to help us understand what we needed to do to improve our security and privacy. There was no cost to the customer for the audit. They were very thorough and made some recommendations that we put in place. They were very professional and communicated well with our staff. They were able to have their team come in and do a site assessment, and review our policies and processes. They were able to help us understand what we needed to do to improve our security and privacy.