Review on πΆ Elegant Chill Glass Carafe Water Pitcher β Modern Home Essential - Sleek, Practical Scandinavian Design β High-Quality Borosilicate Glass β Stainless Steel Lid β 1300ml/44oz. by Julie Terrones
Damaged Pitcher - Dishes and Serving Utensils
The glass looked great but the glass was damaged with a scratch on top. See attached picture. Due to the cost of the glass it wasn't worth paying the shipping cost to exchange. UPDATE: I originally reviewed the product and gave it 2 stars based on the information above, unaware that customer service read the reviews. A few hours later I received an email saying they would replace it and I apologized for the damaged jug. Your customer service was incredible. I revised my review and gave them 5 stars for the great looking mug and great customer service.
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