The best thing about big leaf is that it provides us with an open platform for all our network needs, be it data or voice services. It has become very easy now as we can manage everything from one place without any hassle of managing different platforms separately. I have no complaints so far but if there are then please let me know immediately because this will help you resolve my issues easily. We use big leafe primarily for its flexibility where we can connect to more than 1 location at once which helps reduce costs since most companies usually pay per GB used by their employees.