You can setup all of this with one click. The customer service is great but I do not think it's worth $150/year to host my site if they don't offer an SSL certificate option (which doesn't seem like something anyone would want). If someone wants their own domain then there are plenty of free options out there which may be more suitable than paying up front just because we need our sites hosted elsewhere so having paid hosts also makes sense financially - however quantumhost does allow me complete control over where everything goes by using cPanel & WHMCS.