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763 Review
38 Karma

Review on American Standard 0618 000 020 Undercounter Bathroom by George Hersey

Revainrating 1 out of 5

Help! So much. Broken. Shellfish.

A worthy sink. A little more than necessary as it turned out, but it looks great. Problem is we ordered 2 for our main dresser. One arrived in perfect condition, but the OTHER IS BROKEN into pieces. No wonder, since I've read reviews on this topic. So we installed a working one and replaced the broken one. THE FOLLOWING SUPPLIES ALSO COME IN PIECES. So we repackaged it and made another exchange. THE THIRD DELIVERY arrived in good order. until we put it in place and discovered a hairline crack that popped out during installation testing. Another exchange. The FOURTH PACKAGE has arrived and at this point we are listening for the sound as we bring it. BROKEN AGAIN, of course! The biggest bummer is that we're busy. we have children WE ARE IN THE POST RECONSTRUCTION AND this problem with bad packaging and broken sink is already LASTING OUR PROJECT FOR A WEEK! All of these shells were placed loosely in a box surrounded by packing foam in another larger box. As a result of this packaging technique, we returned four broken sinks. Can't we get some better packing work or some reassurance to make sure the next one is in good condition? We definitely want to continue! Thanks to everyone who helps us to solve this problem!

Pros
  • Certified
Cons
  • Negative available