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Jennifer Hulett photo
Germany, Berlin
1 Level
456 Review
0 Karma

Review on 🐾 PET N PET USDA Certified Dog Poop Bags - 1080 Counts, 60 Rolls, 9x13 Inches - 38% Biobased for Easy Pet Waste Management by Jennifer Hulett

Revainrating 5 out of 5

Excellent customer service

Edit: Torn an average of 2 bags per roll. 1 whole roll is useless. I would have come back if I hadn't bought in March. Save money! I recently reordered these bags. They used to be a 5 star product. The pockets are large, thick enough and most importantly. there was a gap in the perforation so that the bags can be easily separated even in winter. I saw the difference as soon as I opened the box. The last batch was all black, these were printed out. I decided to reorder so I don't accidentally order the wrong item. Can't say they're bad, just average. I hope that the supplier will return to the old ones, otherwise I will have to look for a new supplier. Edit: I was contacted by the company (sorry Phoebe I didn't notice sooner!) and they said they were going back to their original manufacturer. I'm happy to give a few stars for their initiative and will update accordingly when I see the new (old) bags! Edit: Kudos to the great customer service! They kept their promise and sent a few bags. Actually they sent 2 guys. One has division and is like old bags, the other has no division but is torn as it should be. I don't know what the plans are for the future, but in any case I'm pleasantly surprised. BTW, the company got in touch a few months ago, but I never got a notification on the Revain app. Eventually they contacted my email address, so not only great customer service but persistence! Thank you!

Pros
  • Very good value for money
Cons
  • Defects