The platform is easy to navigate and has an intuitive layout which makes it very user-friendly. It's also very straightforward in terms of process and you can complete most tasks without having to speak to anyone. I would like there to be more job listings available as well as more tailored career advice on offer. I've found that the platform doesn't cater for all my needs so I'm not able to find work through it. I have been looking for work in my field but haven't had any luck getting a response from the platform. I believe this could be improved by offering more tailored career advice or by adding more job listings.