Everything was quite bent when delivered in the box. I used the edge of my counter to bend it back to its normal/straight position as much as possible. It didn't come back (I was afraid I'd break it if I bent it too much) so now that it's hung, part of it is tearing off the wall. The holder pieces themselves aren't fully aligned with the vertical bars they're attached to either, but this isn't as noticeable when things are inside. I use it as a tablet holder/charging station, so the shortcomings don't bother me that much. Although I expected a better product.
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