We have four Kohler toilets in our home, all the same oblong shape. We use a mild chemical cleaner (Kaboom Scrub Free Toilet Cleaning System!) and fill it with Leisure Time 45425 Bromination Tablets, 1-1/2 lbs for hot tubs and spas and within a few years it's starting. deform at the edge of the damper. I've tried every brand of roller shutter imaginable when replacing them, but I always go back to OEM Kohler. They are so good I buy 6 at a time to have on hand because I have to replace one each time (in one of the four toilets) and when your toilet starts running in the middle of the night who wants to wait days until Revain delivers replacements? If you are replacing yours, MAKE SURE YOU KEEP THE OLD ONE. You must ensure that the new chain is exactly the same length as the one you are replacing and that the foam float is in the same position as the old one. I actually count the small beads on the chain between the flapper and the float and again between the float and the hook. I make the necessary adjustments and then use wire cutters or wire cutters to shorten the overall length of the chain. In the past when I did NOT do this it just gave me a headache. If I make a replacement like the one that came with the original toilet 15 years ago, I'm happy.
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