When I went to exchange it, they gave me the option of selecting a different manufacturer, but I declined and instead chose to keep the one I had. I took the same model, and I really hope that I won't have any issues with it in the future because, before I made this mistake, it was the ideal fit for me. Has pros: First, I loved it, the price, and the quality; I got it for my daughter, who is 11 years old; it is very simple to use; everything is clear and easily accessible; it is portable; the case was purchased without any problems; and it is easy to store. Various cons: The drawback became clear when I connected to the internet and questioned the system's ability to serve me food. After he had finished downloading the files from the internet, he began the process of reinstalling the system, at which point the tablet hung with the inscription "installing system ate" on the screen. The device did the same thing again and over again until the battery was completely depleted; it was impossible to turn it off or restart it. After it was fully charged, he began the installation process once more, which took around nine hours to complete but had no results. I took it back to the store, and the employees there saw the photo, played around at the buttons, and tried to figure out what to do, but they were ultimately helpless and just shrugged their shoulders. Nonetheless, I have to give them credit for the fact that they promptly replaced the broken item with a brand new one. Another disadvantage is that there is no factory-applied protective film; after I had to replace the tablet, I was reluctant to purchase it, so I chose to check out the tablet on its own first.
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