The ease with which I can use this product as it's so intuitive! It has completely changed my approach towards marketing for our business - from being reactive only (which was not working well) now we are able to proactively plan campaigns across channels both paid & organic- social media + google ads etc.. We're getting results!! Highly recommended by all who have used their services :) Nothing at present but will update once there arises something positive or negative point of view about using thoughtbuzz products.- Proactive engagement between customers+ prospects via multiple touch points like Facebook messenger chatbots as partof campaign automation/ orchestration software:- Easy installation process without any technical knowledge required :).