I love that they have so many different options for you when it comes time do go live! They are very flexible woth your needs which makes me feel comfortable using this product over any other out there atm!! Their customer support has been great too. The only thing i dislike about control scan was how slow some functions were but since switching we haven't had anymore problems than before. ! The customer support team is amazing! They are always willing to help you out and go above and beyond to make sure you're satisfied. I've been using ControlScan for over 2 years now, and they have never let me down. I can't think of anything that I dislike about this product. It's very easy to use and has many features that you would expect from a security software provider. I highly recommend this product. I'm solving my issues with spam and malware protection.