I really want it to work. It was larger than our regular kettle and could have made life a lot easier, but it didn't. I bought it because my mother in law came for a month and I need 2 teapots. I took our little one to her room and suffered for a month. Not with my mother in law, I love her! I won the MIL lottery with her! When she was here, I suffered from this teapot for a month. The lid NEVER opened when I pressed the button, hot cold, NEVER new out of the box! Also, it has NEVER turned itself off. It just kept cooking. I did not ask for a refund or try to get it back as it would mean my beloved mother in law having to come downstairs too early to make tea. My husband and I used it by opening the lid to pour water and turning it off once the water boiled. Getting that teapot off my counter was the only good thing about my mother-in-law leaving. I can't donate it to a resale charity because I don't want to think anyone will get hurt using it. So the rubbish comes with the guilt of not reading the reviews and adding more rubbish than necessary. :around(
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