I've had 4 different orders for these from different vendors and I think I've finally figured out how to make them last. Ready?. Do not turn on the water at full power. You should be able to get a useful, strong flow of water without having to turn the faucet *at full throttle*. These things are made of plastic. They just look like metal and if they eventually wear out and break every time you turn them on, you will encounter many complaints which can be seen in the less than 5 star comments. Also, don't use 360° haphazardly. I know it's a published feature and you should be able to do it, but remember it's plastic. If you treat it like a regular metal faucet more often, it will last longer. Think of power flow and 360° rotation as special options to be used cautiously and at special times. I will and I bet it will make a difference. In any case, in this set of two packs that cost the same as one, I have a spare head that I hope I won't need. I will update later. 👍🏼 UPDATE: Actually, you "should" use the 360° feature quite often. The problem I had with what I replaced was due to a micro crack caused by over tightening with pliers. Be careful not to press too hard when attaching the faucet head. Perhaps use a kitchen rag or towel if there is more than manual pressure involved in dressing. Also make sure to use one of the washers that came with it, or even an old washer if it's not too worn out. If you already have water at very high pressure, you don't need to raise it all the way up because this faucet will increase water flow even at low power. I expect my shower head will last for many years. It works just as well and reliably as the first week I bought it. Including 360°.👍🏽5 ⭐
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