I like how easy it was for me as an admin user (non-customer) -to create my own reviews without having any access or knowledge about SEO optimization! It's great because now when someone writes bad things they can't hide them from everyone who sees those posts through Google search results. They have also integrated other services such us Facebook Reviews & Twitter Feeds so people will be able know if you're real person posting these messages!! And finally this service has given many different users benefits by providing tools which help improve your business image online. ! But at first i thought eye rate should integrate some kind of notification system where admins could get notified whenever there were negative comments posted against one specific post/review but after using 2 weeks no notifications came out yet :(! Also sometimes its hard getting into certain pages within eyesrate due lack information regarding login details etc :). If anyone needs serious website monitoring then definitely use eyerate :) Benefits:- Easy way of managing multiple websites.- Real time data updates available via dashboard page itself,- Customer support team always ready 24*7.* Very good web analytics software tool provided free of cost.* You don’t need technical skills just install few plugins in wordpress site easily monitor everything related keywords / phrases used along side The user interface is very intuitive and the customer service has been excellent. It is easy to set up and use. The only thing I dislike about this is that you have to pay for the service. I would love to see this become a free service. I have not used this service to improve customers' experience. I have used this to improve my customers' experience. It has helped significantly. It is easy to use and it will help you improve your customers' experience.