The best thing about our team haven account manager so far has been that she is always quick to respond with any questions we have. I do not think there are enough features in their system compared to some of the other platforms out there. It seems like they really could use more integrations into the platform, especially for payroll services (which is why I'm still looking). We've seen an increase overall in efficiency since using Team Haven's software. They help us organize all of our different staff within one place which makes it easier to keep up-to-date records.