I love how easy it was for us at our agency (and others) to use this product in lieu of emailing or calling each other about every issue we have. Some things do take some getting used too but once you figure out its benefits vs time spent - everything falls into place! We've been able to solve so many problems using these tools because there's no wasted steps like phone calls/emails which always takes longer than expected due to miscommunication etc The best thing about Scrum Genius so far has been its ease of use for our team (new users). We have no dislikes yet! I would like if we had one or two features from their free version available in the premium version. So far this software provides us everything we need. Our team now gets together and works effectively even when geographically apart.