I like that it's user friendly - you don't have as much trouble getting your head around how things work when using this software compared with other systems we've used before! There are some minor bugs here an there but nothing major or time consuming enough in my opinion where something could be said about not liking what they do so far which would make me think twice perhaps? It has all of our needs at present from viewing patient records through emailing them across via fax etc., plus being able connect up seamlessly over wifi if required too without any problems really (this part hasn’t been tested yet).