1 Level
786 Review
69 Karma
Review on Stargate365 by Derek Cage
Easy setup and excellent service: Stargate365
1) I like how easy it was to set up, even though we had never done this before (our previous systems provider could not handle our volume of calls).2) Customer support has been great! We are solving many problems by using their services including customer retention/acquisition which saves us time & money3) It's quick - you don't have much lag in your system when calling customers4) The outbound dialer option allows me as one person answer over 50 percent more incoming phone numbers than with my old solution5.) No issues so far.- Ability to integrate 3rd party business software such as Salesforce- Great reporting features within both sales force automation programsSalesForce / Marketo.
Pros
- Intuitive user interface; very simple for new employees or users who need training8 ) Ease at making updates from an admin standpoint9)) Easy process mapping10)
- Very good data quality11 ) Quick response times12)
- Excellent help desk service13 ) Able quickly implement complex changes without any programming knowledge required14)
- Powerful tracking capabilities15))
- Extremely versatile functionality16) (
- Flexibility allowing integration into various other platforms17)}) High level performance
Cons
- Some cons
