Review on HENCKELS Solution 15-piece Kitchen Knife Set with Block, Chef Knife, Paring Knife, Utility Knife, Bread Knife, Steak Knife, Black, Stainless Steel by Katie Alvarado
Terrible customer service
We received our knife set but it was missing the chef's knife, basically the most used and most important knife in the set. I contacted their support team and received a claim number. Since then no one has contacted me. The case was reported on November 29th. I can understand a few days or even a week but not that long.
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