The ease in which it can be used across different platforms is amazing! It would have been nice to get more advanced features such as MFA with an additional subscription fee (as opposed to paying for another product). Also I'm not sure what all these other companies are doing that makes them seem so great when they're still using old technology from 2010/2011 era. What we've realized now is that their cloud solutions aren't really scalable or reliable. They also don't integrate well into existing applications if you already own your own system. We are solving our security needs by moving some of this functionality away from home devices and instead use a centralized point where we manage user access permissions along with password management.