UTF8&psc=1, of which there were a hundred. There were three separate parts: the bearing (below), the vertical bar (attached to the clamp), and the arms (which slide over the bar). The hands came whole whole, joined together. I returned the Loctek product because the tension in my arms was too much even on the lowest settings for my lightweight 24 inch monitors. You are perfect. I was able to adjust them to just the right tension to hold my 6.5-7.5 lb monitors at any height. My only complaint is that there's no way to tighten the stand connection enough so that the entire mount doesn't wobble about the horizontal axis when you move a monitor. This can be handy if you want to _move_ both monitors together to show someone something, but if you want to move or rotate one monitor independently you need to hold the other one down or they'll move together. But first and foremost, I need a monitor arm that adjusts to my monitors, raises them high enough off the table, has versatile positioning, has cable management, and can quickly rotate to portrait mode, and they have all those things. They appear to be plastic in the picture, but the only piece of plastic is the trim around the brackets that connect to the monitors. The rest is a solid medal. Very durable. However, they are not very difficult. I use these on a folding plastic banquet table (4ft wide x 2ft deep) and it flexes the table but definitely won't break it and otherwise stays in place. If you have a wooden table it will work perfectly.
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