Review on SUNTHIN by Chip Palmer

As a consumer, I was thrilled to shop at the SUNTHIN online store because of the extensive selection of tools and products for home repair, lighting and ceiling fans, and outdoor lighting solutions that they advertise. On the other hand, my experience was less than satisfying. To begin, the website was not user-friendly and did not have distinct categories for the different types of things it sold. This made it difficult for me to find what I was looking for, which resulted in my feeling annoyed throughout the process. Second, there was a problem with the customer service. I attempted to get in touch with customer support since I had some inquiries regarding the things they offered, but it took them many days to get back to me. When they did get back to me, their comments were not helpful and did not address the problems that I had raised. Last but not least, the quality of the actual products was lacking. After making the purchase of a ceiling fan, I was dismayed to discover that it was of poor quality and did not function in the correct manner. My attempts to return it were met with a process that was both challenging and time consuming. My experience with the SUNTHIN internet store was not a good one overall. I would not recommend it. This retail establishment is not one that I would recommend to other people, and going forward, I will be shopping elsewhere.