It was easier than expected for our organization because it did not require much configuration compared with other vendors out there (e.g., RightScale). We were able to get up quickly without having too many issues along those lines; however I wish they would have provided some additional resources if things didn't go as smoothly initially. They are also very responsive when anything goes wrong! The support staff has been fantastic throughout this whole experience - from planning meetings where you can work around your own schedule/availability so no one misses any critical steps during implementation right down until after everything's complete.