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Giacom Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Professional Services, Cloud Migration Services

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Description of Giacom

Giacom is the UK's fastest-growing reseller-only cloud services provider, delivering market-leading cloud solutions designed for SMB's. It allows you and your customers to become more flexible, secure, mobile and productive.

Reviews

Global ratings 4
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Excellent User Friendly Software That Does Everything You Need

Easy management of our CRM system as well as other applications we use daily with all in one tool! No need to log into each application separately or have multiple programs open at once anymore which makes life easier when running business meetings online over conference calls etcetc. The software could be faster however its usually not an issue because it does what I want without me doing anything extra. If something isn't working properly right away there are plenty support options…

Pros
  • One stop shop for sales force automation/CRM
  • Customer service is fantastic never feel like you're left out alone after hours.
  • Easeofuse & accessibility from anywhere (home, work)
  • Abilityto track your projects using excel templates provided by SFDC team
Cons
  • Secret

Revainrating 4 out of 5

Giacom - Excellent cloud storage service

The easy access of its products and also the fact that it helps my business run smoothly as we can utilize all our software with ease. I am able to share folders in just few minutes after requesting while still have an email confirmation. There isn't nothing much in this app but the support system has been really effective. All files are accessible from anywhere hence i don't need extra devices in order to work online without any interruption since everything will be connected through…

Revainrating 5 out of 5

Very Pleased With New Cloud Based Solution

I like that it has great customer service support as well! If there are issues we can call them right away or send an email with our issue in question and they will respond ASAP!! Also if its not resolved within 24 hours then contact again because sometimes things get lost in translation between teams which takes some time but their team does work hard at getting this problem solved quickly so no complaints here! Its easy to use once set up correctly (which isn't too difficult). We have been…

Pros
  • The ability for employees, managers etc., to be present from home while still staying connected via the software is really cool when looking back through emails / calendar events you were doing remotely prior.you feel nostalgic about certain projects & activities completed together even though physically apart..very helpful tool!!! It's also very nice knowing your coworkers across departments know what needs
Cons
  • There are nuances

Revainrating 5 out of 5

Giacom - Great product & fantastic service

The support from their team was great - they were always helpful with any queries I had as we went through several different options before deciding what best suited our needs (both in terms of technology used but also ease/speed at which it could be implemented). They did have an initial overcharge when using them initially so ensure that this isn't something taken advantage of by other users who don’t know about there business model! We needed additional help integrating some external tools…

Pros
  • Supportive
  • Helpful customer service representative
  • Very easy to use interface / intuitive design.
  • All functionality is available out of box without needing much customisation or configuration required for basic requirements.
  • Easy set up process including installation instructions & documentation provided along side product code download package post install<img src="/uploads/_resampledata_2b3ee
Cons
  • Almost everything is ok