The most beneficial feature of this software is that it has an option to create custom reports which can be shared with other team members as well, so they know what are we working upon at any given time in project or task management. I wish there could have been more options for customization from within app itself like adding new fields etc., but otherwise no issues really! This can help us keep track of progress across multiple teams simultaneously by creating separate rooms/chats per each department (eg- HR).