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Breakout Room Review

6

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Marketing, Conversion Rate Optimization

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Description of Breakout Room

Breakout Room lets organizations record and replay every user interaction.

Reviews

Global ratings 6
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Type of review

Revainrating 5 out of 5

Great tool made easy and convenient plus very affordable price

The most useful thing is that it allows us to see what our employees are doing in real time, which helps with training new hires or troubleshooting issues for current team members who need help when they're not around! It's also super helpful if you have an employee leave your organization because of something inappropriate he/she did while working at another job (or even after leaving). We can all log into this system from anywhere we want so there aren't any barriers between remote workers…

Pros
  • Easy interface
  • Great customer service response rate by staff.
  • Very easy access via phone call support
  • Ease of use &/easy integration within existing office infrastructure

Revainrating 4 out of 5

Robust Customer Service Platform With Great Chat History Tracking

It is easy to use, it saves all chat history in one place and I can easily sort by date or type of activity. Some features could be improved, especially the interface it has right now in Mac makes it hard to navigate around. For example, in some instances, if you click on more than 3 people at once in the chat history, the list starts jumping back and forth making it very difficult to find what you are looking for. We have been able to solve many issues with our customer service team that used…

Pros
  • The ability to have a chat history of all chat history and the ability to sort by date or type of activity
Cons
  • Interface, it is hard to navigate around

Revainrating 4 out of 5

Best Project Management Tool - My first experience was great

The most beneficial feature of this software is that it has an option to create custom reports which can be shared with other team members as well, so they know what are we working upon at any given time in project or task management. I wish there could have been more options for customization from within app itself like adding new fields etc., but otherwise no issues really! This can help us keep track of progress across multiple teams simultaneously by creating separate rooms/chats per each…

Pros
  • Very easy way through breakouts room dashboard interface when compared against all others.
  • Can get realtime updates about tasks assigned while having conversation
  • It's very good if you want work along your peers without them noticing anything being done behind their backs.Also great chat tool where one doesn't need permission before starting talk & sharing documents too !!!
Cons
  • While trying out product ,it took sometime due high loading speed.so not

Revainrating 5 out of 5

Great way organize your workforce and improve productivity

I like that it allows me to see all of my users' activities in one place, without having them log into their own system or using multiple tools! It's easy for our team to use as well because we can keep track of everything from 1 dashboard. The only thing is maybe adding more features would be nice but this app has helped us solve so many problems with logging activity at work (especially when you have 100+ people). We've solved issues where some employees don't realize they are logged out/have

Revainrating 5 out of 5

Great Tool For Troubleshotting And Training

The ability to replay an incident. It's a great tool for troubleshooting and it's also a great tool for training. The UI is a bit cumbersome, but the team at Breakout Room is committed to modernizing it. They are adding more features and improving the UI. Their support team is great and they are always willing to help. I have been using Breakout Room for the last three years. It has been a great tool for troubleshooting, training and for creating a better user experience. I like that it can be

Pros
  • A lot less work involved when you need someone else’s logs instead if your own memory alone..I think this system should make people take advantage even without knowing how useful its really gonna become later.i mean i don't know why we haven' t already implemented something similar? Its just good enough especially because sometimes things do go wrong due our negligence which leads us into trouble..this seems perfect!! And
Cons
  • Empty

Revainrating 5 out of 5

Love working WorryFree / BreakaOut Room

I like that it is easy to use, has great customer support (even when you are using them), can be used across different platforms/devices if needed for your organization. There's nothing really wrong with their product or service but there have been some hiccups along the way which could make things easier in general for customers of theirs. Sometimes they don't update features as fast we would expect so sometimes our clients get stuck behind an old version when trying out new stuff. They…

Pros
  • It makes communication simple between employees / management.
Cons
  • All fine