I was eager to check out Lauon, an online retailer that specializes in home and kitchen goods, as a picky kitchen fan. However, I was underwhelmed and disillusioned by my experience with Lauon. Lack of attention to detail is one of the biggest problems I had with Lauon. I discovered that several of their product descriptions lacked crucial information about the components utilized and the dimensions of the items. This made it challenging for me to decide on my selections with knowledge. Furthermore, despite Lauon's claims to provide high-quality products, I discovered that the items' quality fell short of what I had hoped for. After only a few usage, the cookware I bought from them started to exhibit indications of wear and tear, which was really disappointing given the expensive price tag. My main complaint with Lauon was also related to their customer service. My inquiries to their customer service personnel about my purchase were met with delayed and unhelpful responses. It was evident that they did not place a high priority on client pleasure, which is a major problem in my opinion. My overall impression of Lauon is one of disappointment and underwhelming. I demand more from an internet business that focuses on kitchen supplies as a discriminating kitchen fan. I cannot in good faith suggest Lauon to others until they address these problems.