The tool helps me to check my workstation status from anywhere in world by using web browser or mobile devices without installation of software! It's like having your own personal IT department at anytime that will help when it comes time for support calls as well!! I'm still looking forward new features added so far works very good just need little improvement here n there nothing much i dislike about product but would love if they could add more tools similar app such notifications system alerts etc..
This really saves lot times while working away which we used not only computers hence its great addition too have our team members monitoring their desktop even though are miles apart!!