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Review on Huawei Freebuds Pro MermaidTWS with Active Noise Cancellation - Silver Frost by Ma En ᠌

Revainrating 1 out of 5

I will never make this purchase again.

I made a purchase in one of the #Mts salons in my city. There was a mailing list for subscribers about a good discount on them. The price was really good, 6199r for the promotional code, but in a quantity of 1 pc for one color of the model. Placed an order and immediately went to pick it up. But I had to wait for the second confirmation, I had been following the prices of these headphones for a long time and there was no limit to happiness until I decided to unpack them. I later noticed that they are 20 years of release in October. They were completely sealed and gathering dust on their shelf for a year. After opening, I found that they are partially discharged and there is no way to immediately try them out. I charged the case with them, I try to connect, the connection goes without problems, but it turns out that the ears themselves were not charged. The case is 100% charged, and the ears, when opening and closing the case when connected, give out different information. Either they are charged by 1-5%, then both by 75, then one is charged and the other is not, and so on. Count differently each time. Tracks play in the case, but not without the case. After many attempts to charge and connect them differently, as well as invest them differently, I came to the conclusion that they are defective. I also found out that I'm not the only one with this problem. I turned to the salon where I bought it, it turned out that they also punched me the wrong color in the check and it disagrees with the order. They can't refund my money or replace it because they don't exist. They can't even create a quality control request for me. Tomorrow will be the fifth day as I wait for the resolution of the situation, I bought them on Sunday. I gave the money, received a non-working device, they don’t return the money to me, and every time I contact the salon or the hotline, they feed me breakfast. At first, the IT department fought over the problem for two days and apparently did not work out. Then I wait three more days for a manager who apparently confirmed the order for me. I suppose tomorrow they will tell me something else, so many people, so many opportunities, but no one can do anything. Looks like it's time to go to court! I gave 6 thousand for non-working equipment and they stupidly dynamize me!

img 1 attached to Huawei Freebuds Pro MermaidTWS with Active Noise Cancellation - Silver Frost review by Ma En ᠌



Pros
  • Price
Cons
  • Lack of operability

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