I love that it is so easy to use, even for my non techy friends! It has multiple ways of inputting information into your business like bar code scanning or manual entry which saves time in keeping track with all our orders/inventories etc.. There are some features we had hoped would be added but have not yet been able too (we're still using them). We've only used this software since April 2018 however there was nothing wrong when first introduced - just wanted more functionality as they were constantly adding new things along side their other products such an online store frontend!!