I like that it's easy to use and customize. It's also very efficient. The only thing I dislike about this software is that sometimes when you're trying to do something, it will get stuck or freeze up for a while. This happens less than with other software I've used, but still happens. It's not a huge deal because it usually just takes a few seconds to fix. If you want an easy-to-use, user friendly software, then this is the one for you! We are solving the problem of keeping track of our customers' information. We can now easily send them emails and messages and keep track of their orders.