I like that it is easy for my staff because we don't need any extra time in between shifts just pull up our chart! It's also very helpful when you're off duty but still want your charts updated at all times as well! Nothing really! Maybe more intuitive design? But overall great program. Easy to use, always available if needed during shift changes and helps keep track of everything you do throughout each day/shift without having to constantly ask questions about what happened last night. Easy for my staff members who work in various locations such as home health agencies which is very helpful when it comes time that you need them but cannot be there at one specific location due too weather conditions etc.. I am not sure yet if this will help me out more than anything else because we do still use computers where ever possible so how much difference does using charts make? We used paper before just about everything was done by computer anyways!