Review on Blink UX by Mark Taylor

I love that they have been able to provide us with insight into our users needs. They understand the product so well, they are very helpful when we need help with user flows or how to achieve certain experiences. They can get out of their comfort zone and adapt to a wide variety of situations. It's hard to find experts that know all aspects of your product but are also willing to learn. Blink has always exceeded expectations in terms of knowledge and ability to communicate our ideas. They listen closely to what we're looking for and are really good at communicating. I don't think it has ever been something I've disliked about them. They helped us plan many different use cases, they tested some prototypes and even made an animation based off of one of our requirements which was amazing!