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Greece, Athens
1 Level
741 Review
49 Karma

Review on Rudmox by Barry Taylor

Revainrating 2 out of 5

Rudmox: An Encouraging Choice with a Frustrating Realization

Rudmox was an exciting new development for me as a product manager in the outdoor recreation sector. On paper, their promise to be the one-stop shop for sports and outdoor lovers in need of a large variety of high-quality gear and equipment seemed fantastic. There are some serious flaws in the implementation. The primary issue is that their pricing structure doesn't reflect current market conditions. While their items are of high quality, most consumers cannot afford to buy them. For many buyers, the absence of affordable alternatives is a dealbreaker. In addition, while the variety is great, the website's usability is severely lacking. The website is difficult to navigate, has poor search capabilities, and provides inadequate or deceptive product descriptions. Customers who are just attempting to find what they need may become frustrated and waste time as a result. Last but not least, Rudmox has subpar support for customers. Customers have complained about delayed responses to their enquiries and problems with wrong orders or broken goods. High costs and a frustrating online experience just add to these problems and give the company a bad reputation. Rudmox might be a fantastic resource for sports and outdoor equipment if they took the time to enhance their offerings in the areas of cost, online usability, and support.

Pros
  • an accessible webpage
Cons
  • There may be delays in shipping.