Item arrived well packaged, in perfect condition and as expected. My husband surprised me by replacing the old pair I wore every day, year round for years. They are comfortable and supportive. I can't remember what kind of pain in my legs caused me to research and buy them. I thought about buying another pair of expensive tennis shoes to wear only indoors but decided to give these a try. They may be more expensive than department store slippers, but I'm willing to pay more for supportive athletic shoes to relieve foot pain. I decided to try these because the style of the slippers makes them easy to put on and take off. My legs feel great and I don't want to live without them anymore. They are cozy in winter and not hot in summer. In winter you can wear thick socks, in summer it is just as comfortable without socks. I usually wear women's size 7.5, but size 8 fits me perfectly. No complaints at all. Highly recommended!