I never imagined that I would have to write a critical review on my cherished (previously?) Dyson product. I was always singing the praises of my hair dryer, humidifier, and vacuum cleaners. However, it appears that he had a manufacture flaw from the very beginning; the gadget has a little bulge in the shape of a caterpillar, but this does not influence how the device functions. But after that, there were tiny fractures appearing there. The following day, December 15, the gadget was removed after I phoned assistance the previous day, December 12. In addition to that, I called them on the 20th because no one has gotten in touch with me. The operator assured me that someone will get in touch with me within the next day. Not in contact with them. I was the one who returned the call. They guaranteed to give a call back within the next day. They did not give us a call. When I contacted on the 22nd, they informed me that they had seen that the application had been accepted and that I should wait 24 hours. The equipment would be replaced, and they would be in touch with me within the next day and a half, I was informed when the phone rang on the 23rd, but I already knew this information. It should come as no surprise that they did not get in touch. They phoned me on the 25th of December. But I shouldn't have been so happy. That was merely a call to let me know that I had already been contacted in the past. In response to my inquiry, I was told that they would have to bring a new humidifier with them and that they would not be able to answer my question because the reason for the call was different. I was instructed to wait for 24 hours. I have made the decision to refrain from calling you again as an experiment. Because no one else cares, I believe that the Dyson company was OK with that situation. In addition to that, of course, no one ever calls me. It is important to note that all of the operators were kind and "sympathetic," stressing that this situation is a "disgrace" and that they will certainly mark everything on the application. This day, the 28th, has arrived. Although I haven't received any phone calls, it seems that's just because I've never needed to get in touch with the customer care team. Yet I live in Hong Kong. You don't have to get to me on deer; it's already terrifying to think of what's going on in the rural areas and the smaller towns. Instead of calling, I decided to send another email to the technical support team. And I promptly got a response telling me that they would get in touch with me. AFTER the 11th of January. Fine? a month without any equipment or information, and they won't get back in touch with me until January 11, which is exactly one month after I submitted my application. At first, I was taken aback and disheartened, then I became really incensed, and then I... I was so upset that I almost started crying.
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