It's easy for our organization to use this software because it is simple to learn how to navigate through all of its functions. There are many options that I don't know about but once we have used it awhile everything becomes obvious. Sometimes when using the program there will pop up an error message which causes us to stop what we're doing until someone has helped get rid of the problem. We like having access from any location since sometimes clients come in during business hours. This helps keep everyone organized especially if they are not at their office.