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Latvia, Riga
1 Level
713 Review
39 Karma

Review on CarePro by Matt Minette

Revainrating 3 out of 5

Disappointing CarePro practices and procedures

Unfortunately, my interactions with CarePro fell short of my expectations, despite the fact that I had great hopes for the company. The website was difficult to traverse, and it was challenging to track down the specific products that I required. It was difficult for me to make an educated decision about the products because there was insufficient information available. To make matters even worse, customer support was unresponsive and unhelpful throughout the entire process. My questions about the products were not answered, and when I attempted to contact their customer service team, I was met with a language barrier that prevented me from receiving the assistance I required. In the end, I was forced to search in other places in order to acquire the professional medical materials that I required. It is unfortunate that a company that promotes itself as a one-stop destination for industrial and scientific supplies, professional medical supplies, and apparel falls short in the most fundamental aspects of customer service and accessibility.

Pros
  • Website that is friendly to users and is simple to traverse.
Cons
  • When placing an international purchase, you may find that the shipping fees are quite expensive.