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Niger, Niamey
1 Level
730 Review
59 Karma

Review on JOATEAY by Tim Springer

Revainrating 2 out of 5

Discouraging Personal Experience Doing Business with JOATEAY

My experience with JOATEAY, which was my first time shopping at their online store, left me with high aspirations. On the other hand, my experience was not even close to being satisfactory. The goods I ordered did not match the descriptions or the photographs on the internet, and the quality of the apparel I received was of a very low standard. There was also inconsistency in the sizing, with some products having sizes that were too tiny while others had sizes that were too large. When I tried to return the things, I was faced with customer service that was unresponsive and useless. It took multiple efforts before I was able to get a response, and the procedure for sending the products back was difficult and time-consuming. In general, I was dissatisfied with JOATEAY's items, particularly the quality of the products and the lack of customer service that they provided. As a novice in this industry, I was hoping for a more positive experience overall, and I will not be recommending this online store to anybody else.

Pros
  • Website displays things as they actually appear.
Cons
  • service that is not responsive.