I like that you can customize everything in this software to fit our needs! It is very easy for us as we are not computer savvy at all so it was nice having someone who helped me set up my account properly (it had been setup incorrectly before). There really isn't anything bad about doctor assist - maybe some of their customer service could be improved but other than those few things there aren’t any problems or complaints from myself regarding how well they run/operate DrAssist Dental Practice Management Software!! We use drassists because its an affordable solution compared to others out therne when looking into practice management solutions such has invisionworks etc..