I bought this laminator for my home office in March 2019, today I pulled it out to use and I was able to run one sheet through perfectly. After this sheet I noticed it was starting to smoke but I smelled burning glue so I figured it was just on the roller. I put in a second sheet and it didn't come out. About a third of the way it stopped and all I could see was smoke. I have tried the unlocking lever to no avail. I had to turn it off and wait for it to cool down because it was very hot. I had a 3 mil setting, so initially it was at a lower temperature. When I pulled the jam out I saw that it had burned all the way through the sheet where it got stuck. I turned it back on and it never said it was ready. I noticed that it no longer heats up. What a waste. Definitely waste of money. You shouldn't even try to get warranty service as the only way to clear the jam is to open it. I used tape so it was just a defective product. Very disappointed.
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