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Latvia, Riga
1 Level
696 Review
45 Karma

Review on HIGHEVER by Brandon Guidroz

Revainrating 1 out of 5

Service to Customers Is an Area Where HIGHEVER Struggles

As someone who spends a lot of time outdoors, I couldn't wait to give HIGHEVER a shot for all of my gear requirements. On the other hand, the degree of customer service that I received from this online store fell short of my expectations. Their product assortment is quite impressive, and the quality of the gear they sell is satisfactory, but the customer service they provide leaves a lot to be desired. After contacting their support staff with a question, I discovered that the response I received was both sluggish and unhelpful. In addition to this, I had some issues with their website, which made it difficult for me to navigate and ultimately complete my transaction. The fact that HIGHEVER does not provide particularly responsive customer service makes it difficult for me to recommend them to other people, despite the fact that they may have some redeeming qualities. Before making a purchase from this online store, you might want to look into your other available choices first.

Pros
  • Simple-to-navigate web shop.
Cons
  • There is not universal complimentary shipping.